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Senior Administrator - Co Down

£18k + benefits - Admin
Ref: 498 Date Posted: Friday 26 May 2017

Senior Administrator
(Zenrec Exclusive)

Zenrec is recruiting on behalf of Vitality Consulting NI, for a Senior Administrator based at their premises in Banbridge.

Vitality Health & Life are wholly owned by Discovery Life in South Africa. They are established, exciting and innovative providers of protection Health Insurance in the UK.

Job
•    Manage pipeline of BCs by providing service to brokers regarding quotes, new business, pipeline, commissions, billing and premium areas establishing regular contact with all designated intermediaries within panel
•    Ensure that Service Level Agreements (SLA) are met Conducting Servicing Quotes 
•    Communicating with 3rd Party Medical services providers Working on all Vitality Life Systems including (Paradigm, SAM and Tibco BPM) 
•    Dealing with multiple queries from VitalityLife intermediaries and policyholders
•    Dealing with all queries through to resolution
•    Logging of all queries and keeping BCs and intermediaries up to date with their queries
•    Ensuring excellent quality service to all stakeholders 
•    Completing administrative and repetitive tasks in keeping accurate, detailed stats of all queries/correspondence and reporting on it on a weekly basis 
•    Routing all enquiries to correct departments to ensure the progression of the new business opportunity

Criteria:
•    Significant Previous experience of managing business relationships
•    Excellent organisational, interpersonal and communication skills
•    Proven track record of working within an operational department
•    PC literate with keyboard skills
•    GCSEs or equivalent
 (Our client reserves the right to expand on the above criteria to facilitate shortlisting)


Salary & Info
•    Full-Time & perm role
•    Salary is £18,00
•    Enhanced 6 monthly bonus scheme
•    Private medical insurance
•    33 days holiday including stats
•    Hours of work
o    Mon to Fri 09:00-17:30

APPLY NOW


Our client is committed to equality of opportunity and welcomes applications from all sections of the community