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Group Quality Co-Ordinator - Co Tyone

FMCG
Ref: 597 Date Posted: Friday 20 Oct 2017
Group Quality Co-Ordinator
Omagh
Full-Time & Perm
Wages will be commensurate with experience and qualifications.
Mon to Fri (40 hrs per week)
Zenrec Exclusive
 
Reporting to the Operational Technical Manager the successful candidate will be the key link between our customer base and our commercial and production management teams. Based from the Group’s Shared Service Centre in Omagh, reporting directly to the Group Operations Technical Manager, you will develop relationships with customers and address customer queries promptly and effectively.
 
Job
Management of customer complaints
Effective line of communication with customers and extensive customer visits
Development and implementation of action plans to address customer / KPI issues
 
Company bio
The Foyle Food Group is a family–run group of companies with a farming heritage dating back several generations. Established over 3 decades ago, we have a long standing history of supplying quality beef to leading retailers, manufacturers, foodservice providers and butchers across the world.
 
Criteria
In-depth knowledge of all elements of red meat processing / butchery
Forward thinking individual with excellent communication and presentation skills
Extensive working knowledge of Quality Management systems, procedures and policies
Working knowledge of Microsoft packages
Ability to interpret information and identify trends / action plans
Hold a full driving licence and access to transport
Flexible approach to working hours
Availability to travel extensively throughout the UK, Ireland and Europe / overnight stays 
(Our client reserves the right to expand on the above criteria to facilitate shortlisting)
 
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Our client is committed to equality of opportunity and welcomes applications from all sections of the community
 
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